BY TTT NEWS NETWORK
NEW DELHI, 12 APRIL 2023:
: Akasa Air, India’s newest airline has partnered with Blue Ribbon Bags (BRB), the world’s leader in delayed luggage protection services to offers its customers delayed baggage protection services. This add-on service available at a reasonable fee of INR 95 per passenger will offer a compensation of INR 19,000 per bag (up to 2 bags) in case the check-in bag is delayed or lost beyond 96 hours, following the submission of complaint.
The service will also provide Akasa Air customer with real-time status updates via email and SMS regarding the status of the delayed bag and assist them in tracking and expediting the return of delayed luggage. Customers can book the add-on service while making or managing their bookings on akasaair.com or on the mobile app. The fee will be refunded/adjusted in case the booking is cancelled or rescheduled by the customer or the airline.
Senior Vice President & Partner of Blue Ribbon Bags, Mr. Siraj Shah, stated “It is essential for airlines to ensure a holistic travel experience to their customers, and luggage protection is an integral aspect of it. We are glad to partner with Akasa Air, India’s youngest airline to extend the service to their customers, promising them a hassle-free journey with the airline.”
Commenting on the partnership, Belson Coutinho, Co-Founder and Chief Marketing & Experience Officer, Akasa Air, said, “We recognise that baggage delivery is not just a top-of-mind factor for travellers but is also an extremely important service area for us at Akasa. We are delighted to partner with Blue Ribbon Bags to help our customers travel with greater confidence and peace of mind. The baggage protection service is yet another conscious addition to our growing portfolio of add-on services and is in line with our promise to be the country’s most dependable airline.”
Akasa Air now flies to 17 cities operating over 900 weekly flights across India.
About BRB-
BRB is the world’s leading lost luggage tracking service. For 95 INR (domestic) and 330 INR (international), BRB tracks and expedites the return of luggage lost by airlines. If the luggage cannot be returned to the passenger within 96 hours, BRB will provide the passenger with a satisfaction guarantee. BRB covers every flight, everywhere in the world.
About Akasa Air-
Akasa Air is India’s newest and most dependable airline, offering warm and efficient customer service, reliable operations, and affordable fares – all in the Akasa Way. Akasa’s youthful personality, employee-centric philosophy, tech-led approach, and culture of service will make this commitment a reality for all Indians. The carrier launched its first commercial flight on 07 August 2022 to support the growing demand across India.
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