- New service enables customers to check in their luggage and collect their boarding passes from the comfort of their homes
TTT NEWS NETWORK
KOLKATA, 24 SEPTEMBER 2024:
Air Arabia Abu Dhabi has partnered with Morafiq, a leader in innovative airport services, to launch a new Home Check-In service for its passengers in Abu Dhabi. This service offers customers the convenience of checking in their luggage and collecting their boarding passes from the comfort of their homes, significantly enhancing the travel experience by saving time and reducing wait times at the airport.
The innovative service promises a smooth journey from start to finish, enabling travellers to complete their check-in process, receive their boarding passes, and hand over their luggage to dedicated Morafiq staff before departure to the airport.
Adel Al Ali, Group Chief Executive Officer, Air Arabia said, “The launch of the Home Check-In service in partnership with Morafiq Aviation Services reinforces our commitment to providing innovative solutions to meet the evolving needs of our customers. As we continue to invest in value-added products, Air Arabia Abu Dhabi’s passengers will now benefit from convenient and streamlined services that significantly enhance their travel experience and save time.”
Titten Yohannan, Chairman and CEO at OACIS EMEA, stated, “We are delighted to introduce Home Check-in Services for Air Arabia Abu Dhabi customers through our wholly owned brand, Morafiq Aviation Services. This partnership with Air Arabia underscores our dedication to improving the travel experience in Abu Dhabi. We look forward to the benefits this collaboration will bring, including enhanced travel flexibility, safety, and peace of mind for our valued travellers.”
The Home Check-In service simplifies the travel process for all passengers. The service can be booked via the Morafiq app, website, or through Air Arabia’s website or customer service. A Morafiq representative will arrive at the passenger’s home to collect their luggage and provide them with boarding passes. On arrival at the airport, passengers can bypass the check-in counters and head straight to security, saving valuable time and avoiding long airport queues.
Home baggage collection and check-in service can be booked from 24 hours up to 5 hours before the scheduled flight departure.
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