TTT NEWS NETWORK
NEW DELHI, 20 MAY 2024:
ITC Hotels has been honoured with the esteemed Golden Peacock National Training Award – 2024, by the Institute of Directors (IOD), India. Golden Peacock Awards, by the Institute of Directors (IOD), are now recognized as a benchmark of Corporate Excellence worldwide.
The prestigious Golden Peacock Award, recognized globally, serves as a hallmark of excellence which recognizes distinction in organizational practices, particularly in Learning & Development. This recognition comes as a testament to ITC Hotels’ unwavering commitment to building a culture of learning and development and its dedication to empowering its workforce with the necessary skills and knowledge to consistently deliver exceptional service.
Sharing his thoughts on this recognition, Sanjay Bose, Executive Vice President Human Resources and L&D said, “At ITC Hotels, the entire training system is centred around providing flawless, service to the guest. The design of training programmes emerge from service experience of our customers and the success of each training programme is measured through enhancement in guest experience. Receiving this prestigious award is a reaffirmation of ITC Hotels’ belief that a culture of continuous learning is the bedrock which leads to truly exceptional service. We are deeply honoured to have received this recognition and strive to achieve higher standards of learning and development and exemplary guest experience.”
ITC Hotels has enabled an environment of sensitivity and caring, providing development opportunities that lead to career growth at all levels of the organisation. Looking forward, ITC Hotels remains committed to upholding and continuously improving following this philosophy.
About ITC Hotels Group:
With the enduring Namaste as the symbol of its brand experience, ITC’s Hotel Group is one of India’s leading luxury hotel chains offering comprehensive hospitality solutions through more than 130 hotels with over 12000 keys across 80 destinations in the country. Embodying ‘Responsible Luxury’ as its guiding premise, ITC’s hotel group integrates India’s fine tradition of hospitality with globally benchmarked services to reflect the culture and ethos of each destination, through a collection of hotels. Staying ahead of the sustainability curve, ITC Hotels became the largest chain in the world to have 22 LEED Platinum certified hotels. The first 12 hotels in the world to receive LEED Zero Carbon Certification and the first 4 hotels to be LEED Zero Water Certified are ITC Hotels. ITC’s hotel group operates under six distinct brands; ‘ITC Hotel’ at the Luxury end, ‘Welcomhotel’ in the upper upscale space, ‘Fortune’ in the mid-market to upscale segment and ‘WelcomHeritage’ in the heritage leisure segment. Brand Mementos in the Luxury segment and brand Storii in the premium segment are the
latest addition to the ITC Hotels portfolio.
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